FAQ
Frequently Asked Questions
General Questions
| Size | EU Shoe Size | US Men | US Women |
|---|---|---|---|
| Size 1 | 35–39 | US 4–6.5 | US 5–8.5 |
| Size 2 | 40–45 | US 7–11.5 | US 9–13 |
Our socks are designed with a comfortable stretch fit. If you are between sizes, choose the smaller size for a more secure, snug fit, or choose the larger size for a more relaxed fit.
Shipping
We offer a next working day delivery for orders placed before 6:30 p.m. Monday to Friday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and public holidays.
Destination Delivery free above $69
Victoria 1 – 2 days
Rest of Australia 2 – 4 days
Returns
Returns will be accepted for up to 14 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item, only in the case of:
The returned product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.